Community & Social Media Strategist
Writer | Accessibility Consultant
Resume
Shawny Alison Creative
Community & Social Media Strategist | Writer | Accessibility Consultant
I help creative teams, indie studios, and small businesses build thriving communities and tell better stories online.
With over a decade of experience across social media strategy, community management, copywriting, accessibility consulting, and live event support, I’m all about connection — between brands and audiences, players and devs, creators and communities.
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I’ve worked with game studios, online platforms, content creators, and community-first organisations to craft authentic engagement strategies that get results. Whether it’s designing Discord onboarding flows, writing punchy launch copy, or running a narrative game Kickstarter, I bring clarity, care, and just enough chaos to keep things interesting.
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Currently open to full-time, freelance, and contract work across:
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Community strategy and support
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Social media & content strategy
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Writing (copywriting for web & social, writing for games & creative projects)
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Accessibility consulting
Experience
Freelance (Feb 2025 – Present)
Community & Social Media Strategy · Content & Reputation Management
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Led community and social strategy for Hopetown, a narrative RPG that reached 400% of its Kickstarter goal
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Managed Discord, social media, and backer communications pre- and post-launch
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Built content plans, created assets, and supported influencer research and outreach
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Monitored player sentiment to adapt messaging and maintain engagement
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Developed content and community strategy for a leading EdTech company
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Created weekly social media plans, long-form posts, and brand-safe community engagement
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Supported reputation management through audience listening and adaptive content planning
Bonsai Collective (Jun 2021 – Mar 2025)
Community & Social Media Manager
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Built and nurtured the Luna Abyss community across Discord and socials
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Revamped content strategy, boosting engagement by 45%
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Managed community beta testing, bug tracking, and feedback loops
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Coordinated dev livestreams and live event engagement (GDC, Gamescom, PAX, Steam Next Fest)
Blind Burners (2023 - Present)
Volunteer Guide & Organiser | Community & Marketing Support
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Aided in organising a pilot programme pairing blind and visually impaired game devs & aspiring game devs with sighted industry professionals at events like Develop & Pocket Gamer Connects, improving accessibility & inclusion.
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Supporting community, social media, and marketing efforts to secure sponsorships and funding for these programmes.
MouseWasTaken (2018 - Present)
Content Creator & Freelance Emote/Branding Artist
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Built & grew an online brand as a content creator & artist.
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Produced and hosted diverse livestreams on Twitch, including gaming, panel discussions, talk shows, & creative content.
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Designed graphics & branding for numerous streamers & brands, including emotes for Twitch’s “Food Fight” bit event in 2019.
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Led & participated in campaigns which have collectively raised over $100,000 for various charities.
GW2Community (2013 - 2019)
Co-Founder & Community Manager
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Grew an online community from 50 to 20,000 members, becoming the largest European Guild Wars 2 community.
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Organized large-scale virtual events, achieving milestones recognized with formal accolades.
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Led moderation and conflict resolution across forums, voice channels, and social media.
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Increased engagement by overseeing Twitter, Facebook, Discord, and Reddit strategies.
Skills
Community Management
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Community building & growth strategies
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Discord server setup, onboarding, management, & moderation
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Event-driven engagement & in-game activations
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Trust & safety, moderation training, & conflict resolution
Social Media Management
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Social media strategy & content planning
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Voice development & copywriting
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Copywriting for blogs, posts, & newsletters
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Platform analytics & engagement tracking
Writing & Narrative Support
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Copywriting for web, social, game updates, and announcements
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Narrative editing & branching dialogue support
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Lore, worldbuilding, and narrative design tools
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Narrative playtesting & feedback synthesis
Accessibility Consulting
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Making community spaces & social content more accessible
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Accessibility reviews for content & community spaces
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Inclusive design feedback for in-game and live events
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Navigation support & accessibility mentoring for conferences
Production & QA Support
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Community beta testing workflows
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Bug triage & player feedback reporting
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Dev support during live campaigns & launches
Software & Tools
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Community & Social Media: Discord, Discord Bots, Social Media Platforms, Steamworks
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Scheduling & Analytics: Hootsuite, Buffer, Sprout Social, Later, Google Analytics
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Content Creation: Canva, Photoshop, Premiere Pro, After Effects, CapCut
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Project Management: Jira, Confluence, Trello, Notion, Miro
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Writing & Narrative Tools: Twine, Arcweave, Scrivener, Google Docs
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Other Tools: OBS, WordPress, GSuite, Squarespace
Education
Abertay University | 2011 - 2016
BSc (Hons) Forensic Science, 2:1​
Loughborough University | 2016 - 2020
PhD Researcher - Forensic Chemistry​




